NEXT GEN INTERNET SUPPORT
Thank you for visiting our support page, if you're having issues with your modem or service please call in to our customer service team at: 650-666-4252.
Please only refer to the links listed below if instructed to do so by a customer service or technical care representative!
To get started unpackage your device and plug it into a wall outlet, to get the best signal results please put it by a window and a highpoint in your house.
After plugging the device in power it on by clicking the red power button in. Move modem to different locations if the signal is bad.
Once you find your optimal location all that's left to do is connect to your WiFi! The WiFi password will always be preset to 1234567890, the modem wil appear as 4GAS_ followed by randomized set of numbers. Enjoy your new home internet!